Terms of use
Last updated 11 August 2026.
These terms govern the use of this website and of the Tranche Capital platform (the Service) by the people who sign in to it. In these terms, we and us mean Tranche Capital Pty Ltd (ABN 83 700 835 687); you means the person using the website or the Service.
These terms are not the licence agreement. The Service is licensed to a firm under a separate written licence agreement, which its authorised representative accepts in the application and which sets out fees, seats, service commitments and the commercial terms between us and that firm. Where these terms and that agreement differ, the licence agreement prevails for the firm and its users. Firms can read the version they accepted, in full, from within the application at any time.
1. Access is invite-only
There is no public sign-up. A workspace is provisioned for a firm, and each user account is created by that firm's administrator or by us at the firm's request. Signing in with Google confirms that you hold a particular email address; it does not create an account, and access is refused if no active account exists for that address.
You are responsible for keeping your credentials secure and for activity under your account. Tell your administrator, or us, promptly if you believe your account has been used without your authority. Do not share an account: the Service is licensed by seat, and its audit records attribute actions to the account that performed them.
2. Acceptable use
You must not:
- use the Service unlawfully, or in breach of the credit, privacy or consumer laws that apply to your firm's business;
- access, or try to access, data belonging to another firm or another user;
- probe, scan or test the security of the Service, or circumvent any access control or rate limit, without our prior written consent;
- upload malicious code, or content you have no right to upload;
- copy, decompile or reverse engineer the Service, or use it to build a competing product;
- resell or provide the Service to anyone outside your firm, unless the licence agreement permits it.
3. Your firm's data
Your firm's data remains your firm's. We claim no ownership of it. We use it to provide and support the Service, and as the licence agreement and our privacy policy describe — not for any other purpose, and not to train generalised AI models.
Your firm is responsible for the accuracy of what it puts into the Service and for having the right to put it there, including where that information concerns other people.
4. Connecting a Google account
Connecting Gmail or Google Drive is optional and is initiated by you. By connecting, you confirm you are entitled to grant access to that account. We use that access only for the purposes set out in the privacy policy, and we adhere to the Google API Services User Data Policy, including its Limited Use requirements. Your use of Google's own services remains subject to Google's terms. You can withdraw access at any time, from within the Service or from your Google account.
5. What the Service is, and what it is not
The Service is software for recording and managing deals. It is not financial, credit, legal, tax or valuation advice, and it does not make credit decisions. Documents it helps assemble, and drafts produced with the assistance of AI features, are starting points for a qualified person to review — they are suggestions, and a person presses send. Your firm remains responsible for its advice, its disclosures, its licence obligations and its dealings with its clients.
6. Availability and changes
We aim to keep the Service available and will give reasonable notice of planned maintenance where we can, but the Service may be unavailable from time to time. Any availability commitment is the one stated in the licence agreement. We may change, add to or remove features; we will not make a change that materially reduces the core functionality a firm licensed without telling that firm.
7. Suspension and termination
We may suspend access where it is necessary to protect the Service, other customers or someone's data, or where an account is being used in breach of section 2 — and we will tell the firm why. Termination of a firm's licence is governed by its licence agreement, including what happens to its data afterwards.
8. Warranties and liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded.
Subject to that, the website and the Service are provided on an “as is” basis, and to the extent permitted by law we exclude all other warranties, and we are not liable for indirect or consequential loss, loss of profits, loss of business, or loss of or corruption of data. Where our liability may be limited rather than excluded, it is limited at our option to re-supplying the Service or paying the cost of having it re-supplied. Any liability cap agreed with a firm is the one in its licence agreement.
9. Intellectual property
The Service, this website and everything in them other than your firm's data remain ours or our licensors'. Your firm receives a non-exclusive, non-transferable right to use the Service during its licence term, and nothing more.
10. Changes to these terms
We may update these terms. The date at the top records the current version. Continuing to use the Service after a change means you accept the updated terms. Changes to a firm's commercial terms are made through the licence agreement, not through this page.
11. Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction.
12. Contact
info@tranchecapital.net
Tranche Capital Pty Ltd · ABN 83 700 835 687 · ACN 700 835 687
Sydney, New South Wales, Australia.